News - FMLS award

Impact Tech lands Best Automated Tool award at LS18

Impact CRM, Impact Telecom and Impact AI voted for top award at Finance Magnates London Summit 2018

We are very proud to announce that Impact Tech LTD was voted Best Automated Performance Tool at Finance Magnates London Summit 2018 (LS18) awards held in Old Billingsgate on Wednesday, November 14th. The highly attended event drew over 2500 attendees which included the finance industry’s leading executives and thought leaders.

The award reflects the support and impact that tools like Impact CRM, Impact AI and Impact Telecom have had on the businesses in finance that use them who attended LS18.

The award was gratefully received by Sales Director Anthony Papevagorou who was joined at the event by CEO George Larkou, CTO George Nikolaides and Head of R&D Marios Mintzis.

Success in business today is driven as much by the product and service offered as it is by customer satisfaction. The key to achieving a higher level of customer satisfaction is better understanding of clients’ needs and expectations. To achieve this requires businesses evolving from simply analysing data collected at touchpoints to extracting full value through the entire customer journey. Impact Tech enables companies to achieve this by providing Sentiment Analysis using Natural Language Processing and Machine Learning algorithms through their platforms.

The award is recognition of Impact Tech’s development of cutting-edge technology to create Business Intelligence solutions that meet the demands of businesses competing at the sharp end of their industry. The award is also a reflection of the hard work Impact Tech’s ‘impactivators’ have put in and the vision needed to develop tools that can give businesses a competitive edge.

Impact Tech believes in continual improvement. We are already working on new features that reflect the feedback we receive from our clients. In 2019, we will add Automated Lead Scoring and an IB Portal to the many features available on our platforms.

The need for superior customer satisfaction is never-ending. It’s imperative for a business to invest in a platform that delivers immediately and is built with the future in mind. Get in touch to find out more about how our award-winning tools can help your business achieve its maximum potential.